Refund Policy
Effective date: 2026-09-21
This policy applies to all purchases made through Fieldrec and covers our range of portable audio equipment and related services.
At Fieldrec, we are committed to providing quality portable audio equipment. Our refund policy ensures transparency and fairness for our customers.
Eligibility for Refunds
To be eligible for a refund, items must be unused and in their original packaging. Please ensure all conditions are met before initiating a return.
Exclusions from Refunds
Certain items, such as opened audio equipment or personalized products, are not eligible for refunds. Check our policy for a complete list of exclusions.
How to Request a Refund
To initiate a refund, please contact our support team with your order details. We will guide you through the return process.
Refund Processing
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed promptly.
Cancellation Policy
You may cancel your order within a specified timeframe. Please refer to our guidelines for details on how to proceed with your cancellation.